How can we help?

Contact support

Send your request to support@tenpace.com. Write from the email address on your Tenpace account when possible.

Include the product name, your organization or workspace name, and a short description of what happened. Do not send passwords, access tokens, API keys, or complete payment-card details.

Billing, cancellations, and refunds

For a charge, subscription, cancellation, or refund question, email support@tenpace.com from the account email. Include your organization name and the invoice or receipt ID, if you have one.